Homelessness Intervention Project (H.I.P.)

In the spring of 2016 Rhondda Housing Association’s support team (Include) worked with Rhondda Cynon Taff Local Authority to change the way support is offered to the people of RCT.

As part of this we changed our name to the Homelessness Intervention Project (H.I.P.) to better reflect the way we now work.  We offer up to 12 weeks support for people 16+ who are:

  • Living in B&B temporary accommodation.
  • In need of immediate assistance to prevent loss of accommodation.
  • In need of resettlement support if it’s a first tenancy or there is a history of failed tenancies / repeated homelessness.
  • Living in shared accommodation.

Support will focus on addressing a person’s immediate needs such as:

  • Finding somewhere to live.
  • Getting benefits paid.
  • Helping to overcome any housing crisis for example, rent arrears or court dates / actions.
  • Help to deal with debts / budgeting.
  • Help to find other agencies who can provide more specialist help and support.


How do I make a referral for support?

Anyone can refer to H.I.P. for support; you can refer yourself or be referred by a professional.  To do this you will need to complete the Supporting People Referral Form.

There are a few ways you can do this:-

You can

Download and complete the referral form by clicking on the “Forms” link and return to the Supporting People Team at the address below:-

The Supporting People Team, Ty Elai, Dinas Isaf Industrial Est, Williamstown, RCT, CF40 1NY.

By phone:

The Supporting People Team on 01443 442 100


Rhondda Housing Association on 01443 424 200 and ask for the Support Team.

By email:

Homelessness Intervention Project Team @Rhondda.org


What happens when my referral has been received?

Your referral will be received by the Supporting People Team at RCT County Borough Council.  They will then pass / refer you on to the most suitable support agency to help you with your support needs when a space becomes available.  At this stage someone from that agency will then contact you.

If you are referred to the H.I.P. Team, we will arrange to visit you to complete an assessment of your support needs and agree if we are the best agency to support you with those needs.  You will have regular support sessions with your designated Housing Support Officer.  You will work together to agree on goals that are achievable over 12 weeks support as part of an agreed support plan.

If we are unable to complete the assessment or it is felt that you are not eligible for our support services your referral will be returned to the Supporting People Team.  They may refer you to a more appropriate agency who are better able to deal with your support needs.