Paying Your Rent

We want to make it easy as possible for you to pay your rent.

Please remember that it is your responsibility and your rent needs to be paid when its due. If you are experiencing any problems paying your rent, then get in touch with us today.

Ways to pay your rent:

Debit or credit card – we have a 24 hour service for paying your rent via debit or credit card with Allpay. Call 08702 436040, you can make a payment seven days a week. Click on the AllPay image below to log in:

https://www.allpayments.net/Allpayments/Signin.aspx?ReturnUrl=%2fallpayments

Visit our office: Pop in and see us at Ty Gwyn Newydd, 9 Compton Road, Tonypandy, CF40 1BE and a member of staff will take a payment in person.

Via our Tenant App – ‘MyRHA’: The My RHA’ app enables you to have a dedicated and secure customer app that is available on smart phones and tablet devices. Download the app via the App Store (iPhone), Play Store (Android), and Windows Store (Windows phones).

 

 

 

 

 

You will need four pieces of key info to set up your account.

1) Tenancy Reference (your Tenancy Reference number is on the header of your rent statements and is five digits long, generally start with a 5)

2) Surname

3) Your DOB

4) Your postcode

If you need any help setting the app up then get in touch and we will assist you.

Payment via your bank – if your bank or building society offers phone or internet banking, you can make payment using the following bank account details:

Our bank details: Barclays Bank, Sort Code: 20-18-23, Account Number: 20789755

Please quote your five digit rent account number.

Direct Debit – a simple and secure way to pay on any day to suit you between the 1st and the 28th of the month.

Standing order – contact the Income Team who will give you a standing order authorisation for you to take to your bank.

Post Office – you can by cash, debit card or cheque, (payable to “Post Office Ltd”).  Remember to take your rent account number and our bank details.

PayPoint Outlets – you can pay by cash or debit card at any PayPoint in the UK and many are open 24 hours a day. This service is free.

For further information on any of the payment options, please contact on 01443 424200.