You can report a problem over the telephone, in person at our offices, email or online by clicking here.  

Our offices are open from 8.30am – 4.30pm Monday to Thursday and 8.30am – 4.00pm Friday.

If you need to report a repair out of office hours, on weekends or bank holidays, our emergency number is shown below.

Contact information
RHA Office Telephone: 01443 424200
Emergency & out of hours: 01685 385231
Carillion (For Gas,Heating and servicing queries): 0800 138 0057
Email address: enquiries@rhondda.org

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When you report a repair to us, we need as much information as possible to assign the correct contractor to attend to the problem. We will inform you in writing which contractor will be doing the work and when it will be carried out. Once you have reported a repair to us, you are expected to allow reasonable access to our contractors during normal working hours. Our contractors will contact you to make an appointment that is most convenient for you.