As a tenant you may have questions about day to day issues that concern you and your home.

PETS - if you wish to keep a pet at your property you must get written permission from the Association . We normally give permission for tenants to keep pets if you live in a house. We do not always give permission for tenants to keep pets in flats.

If you would like independent advice about owning a pet please contact the RSPCA on tel:

0300 1234 999

To apply for a pet in your home please fill in the Animal request form by clicking here. (Save the document to your computer to edit)

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GARDENS – You are responsible for keeping your garden tidy. If you don’t look after your garden properly then we might have to carry out work and then charge you for it. If we are worried about the state of your garden we will always try to talk to you about it first.

If you are elderly or disabled and have difficulties looking after your garden, contact your Housing Officer who may be able to advise or help you in some way.

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RUBBISH, LITTER AND VANDALISM – it is YOUR responsibility to put your household rubbish out for collection on the right day. You shouldn’t put bags out too early as bags can rip and rubbish can get scattered about the place. You should place bags out either the night before or early in the morning on the day of collection.

The council will collect a maximum of 3 large items per household each year free of charge. This includes such items such an unwanted cooker or an old sofa.

For more details contact (01443) 494777 or visit the RCT Council website by clicking here  

SATELLITE DISHES – if you would like to install a satellite dish or radio receiving equipment you must get permission before you go ahead. We will normally give you permission, but will ask you to follow a set of guidelines when installing an aerial or dish.

USING YOUR HOME AS A BUSINESS – if you want to run a business or work from home you must get permission from the Association.